Solutions / Website AI assistant
All solutionsHelp visitors find answers in your business information. KORPACT builds custom website AI assistants around your approved content, the questions customers ask and a clear next step when an answer needs a person.
Tell us what you need01 / Useful answers from your content
A website assistant needs a defined job and reliable source material. We agree which questions it should cover, the information it can use and what should happen outside that scope.
Use the pages and documents you approve to explain your services, process or common questions. We review the source material before deciding what the assistant should answer.
Define how the assistant should respond when a question is unclear or the source material does not support an answer. The handover can point the visitor towards your agreed contact route.
The assistant’s scope, source content and actions are agreed for your project. An informational chat does not include access to private records or permission to change bookings.
02 / How we build it
We build around useful information and a defined conversation, then check how the assistant responds before it goes live.
We review the questions you want to cover and the pages or documents that support the answers. Gaps in the information are identified before the build.
An agreed content scope and project quote.We connect the approved content and review common questions, ambiguous wording and requests the assistant should not answer. We agree the contact route for cases needing a person.
Example conversations you can assess against your information.We test the website integration and explain how the assistant works. The handover defines who owns the content and how changes, monitoring and maintenance will be handled.
A website assistant with agreed responsibilities.Understand the approach behind the assistant.
We agree the task, review outputs with you and test the exceptions before launch. Our solutions page shows illustrative website-assistant conversations.
Our approach03 / Practical questions
We define a response for missing information and out-of-scope questions. The assistant should acknowledge the gap and direct the visitor to the agreed next step. These situations are included in testing.
That is not part of a basic informational website assistant. Access to private records requires a separate, explicitly scoped workflow, with the permissions and review appropriate to the information involved.
Those are separate actions. They are included only if the relevant integrations and rules are agreed. A visitor asking about an appointment does not by itself create or confirm a booking.
We agree who maintains the content and how updates are applied. The first 30-minute call is free; the build is quoted to scope. Model usage, hosting and any ongoing support costs are discussed before you proceed.
04 / A place to start
The first 30-minute call is free. Bring a task you want to improve. You can propose a preferred time; we confirm availability before the appointment is agreed.
Propose a timeA useful place to start
Bring us a task that takes too long.
We’ll explore what could make it easier.
